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Key data of the Group.

T002
  2012 2011 2010 2009 2008 2007
 
Prior-year figures have been adjusted on a pro forma basis. Totals calculated on the basis of precise figures and rounded to millions.
Group
aIncluding business customers (corporate mobile customers and fixed-network lines) that were reclassified from the Europe to the Systems Solutions segment with effect from January 1, 2011.
Germany
bStationary wireless solutions have been reported under mobile communications since october 1, 2011.
Europe
The Europe operating segment includes the national companies in Greece, Romania, Hungary, Poland, the Czech Republic, Croatia, the Netherlands, Slovakia, Austria, Bulgaria, Albania, the F.Y.R.o. Macedonia, and Montenegro.
For better comparability, the customers of T-Mobile UK, who were transferred to the Everything Everywhere joint venture as of April 1, 2010 following the merger of T-Mobile UK and orange UK, were subtracted from all historical customer figures.
The oTE group has been fully consolidated since February 1, 2009. Prior-year figures have been adjusted accordingly on a pro forma basis.
zapp (Romania) has been consolidated since November 1, 2009. Prior-year figures have not been adjusted.
The fixed-network and broadband lines in the Netherlands are included in the
figures for all years shown.
System solutions
c Cumulative figures as of the reporting date..
dRatio of average number of hours billed to maximum possible hours billed per period.
Key data of the Groupa            
Fixed-network lines millions 32.4 34.1 36.0 38.5 41.5 44.7
Retail broadband lines millions 17.2 16.9 16.4 15.4 13.9 11.4
Mobile customers millions 132.3 129.3 128.5 134.5 130.9 118.4
Germany            
Fixed-network lines millions 22.4 23.4 24.7 26.2 28.3 30.8
Retail broadband lines millions 12.4 12.3 12.0 11.5 10.6 9.0
TV (including satellite) millions 2.0 1.6 1.2 0.8 0.4 0.1
Mobile customersb millions 36.6 35.4 34.7 39.1 39.1 36.0
Unbundled local loop lines (ULLs) millions 9.4 9.6 9.5 9.1 8.3 6.4
Wholesale bundled lines millions 0.5 0.7 1.0 1.6 2.5 3.5
Wholesale unbundled lines millions 1.3 1.2 1.0 0.6 0.2
Europe            
Fixed-network lines millions 10.0 10.6 11.3 12.3 13.2 13.9
Retail broadband lines millions 4.8 4.6 4.4 3.9 3.3 2.4
Wholesale bundled lines millions 0.2 0.2 0.2 0.2 0.3 0.4
Wholesale unbundled lines millions 0.1 0.1 0.0 0.0 0.0 0.0
Unbundled local loop lines (ULLs) millions 2.0 1.8 1.5 1.1 0.7 0.3
Mobile customers millions 61.9 60.3 60.1 61.6 59.0 52.6
United States              
Mobile customers millions 33.4 33.2 33.7 33.8 32.8 29.8
Systems Solutions            
Computing & Desktop Services            
Number of servers managed and serviced units 57,121 58,053 58,073 47,092 56,734 39,419
Number of workstations managed and serviced millions 1.93 2.00 1.95 1.86 1.51 1.46
Systems Integration            
Hours billedc millions 6.3 n.a. n.a. n.a. n.a. n.a.
Utilization rated % 85.1 n.a. n.a. n.a. n.a. n.a.
 
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