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Employees.

Competitive workforce // Service culture // Talent agenda // HR@2012
Fix – Transform – Innovate.

HR Big 4 to support our strategy and growth areas. To have an outstanding portfolio of products and services worldwide in our current core business and in our growth areas, we need effective, efficient, integrated company and workforce structures we constantly have to optimize. Our HR department supports us as a “partner for business” with its four strategic dimensions, called the HR Big 4: competitive workforce, service culture, talent agenda, and the HR-specific quality and efficiency program HR@2012. Our goal is to promote a corporate culture that is based on entrepreneurial co-responsibility and creates a balance between being a highly-efficient service company and being a creative driver of innovation. We are also constantly improving our internal and external image as an employer and our talent management. We take steps to ensure that the Group has competent, dedicated employees at all times. With our diversity strategy we are trailblazers of a forward-looking HR and talent policy that combines a wide variety of personalities, talents and styles in a value-based corporate culture and taps this potential in a profitable manner.
Headcount development.
Employees in the Group Dec. 31, 2010 Dec. 31, 2009 Dec. 31, 2008
 
a On account of the spin-off of the fixed network business, the figures are not comparable with the amounts for the previous year.
b Average number of employees.
Total 246,777 259,920 227,747
Of which: Deutsche Telekom AGa 35,855 49,122 44,645
Germany operating segment 76,478 81,336 85,637
Europe operating segment 63,338 71,163 39,140
United States operating segment 37,760 40,697 38,031
Systems Solutions operating segment 47,707 46,021 45,862
Group Headquarters & Shared Services 21,494 20,703 19,077
Breakdown by geographic area      
Germany 123,174 127,487 131,713
International 123,603 132,433 96,034
Of which: other EU Member States 68,941 76,196 45,115
Of which: rest of Europe 9,991 10,061 7,908
Of which: North America 38,467 41,235 38,621
Of which: rest of world 6,204 4,941 4,390
Productivity trendb      
Net revenue per employee thousands of € 247 251 263
 
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