- Overview of the 2010 financial year
- Highlights in the 2010 financial year
- Group organization
- Group strategy and Group management
- The economic environment
- Development of business in the Group
- Development of business in the operating segments
- Corporate Responsibility
- Innovation and product development
- Employees
- Risk and opportunity management
- Significant events after the reporting period
- Other disclosures
- Development of revenue and profits
Employees.
Competitive workforce // Service culture // Talent agenda // HR@2012
Fix – Transform – Innovate.
HR Big 4 to support our strategy and growth areas. To have an outstanding portfolio of products and services worldwide in our current core business and in our growth areas, we need effective, efficient, integrated company and workforce structures we constantly have to optimize. Our HR department supports us as a “partner for business” with its four strategic dimensions, called the HR Big 4: competitive workforce, service culture, talent agenda, and the HR-specific quality and efficiency program HR@2012. Our goal is to promote a corporate culture that is based on entrepreneurial co-responsibility and creates a balance between being a highly-efficient service company and being a creative driver of innovation. We are also constantly improving our internal and external image as an employer and our talent management. We take steps to ensure that the Group has competent, dedicated employees at all times. With our diversity strategy we are trailblazers of a forward-looking HR and talent policy that combines a wide variety of personalities, talents and styles in a value-based corporate culture and taps this potential in a profitable manner.
| Employees in the Group | Dec. 31, 2010 | Dec. 31, 2009 | Dec. 31, 2008 |
|---|---|---|---|
|
a On account of the spin-off of the fixed network business, the figures are not comparable with the amounts for the previous year.
|
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b Average number of employees.
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| Total | 246,777 | 259,920 | 227,747 |
| Of which: Deutsche Telekom AGa | 35,855 | 49,122 | 44,645 |
| Germany operating segment | 76,478 | 81,336 | 85,637 |
| Europe operating segment | 63,338 | 71,163 | 39,140 |
| United States operating segment | 37,760 | 40,697 | 38,031 |
| Systems Solutions operating segment | 47,707 | 46,021 | 45,862 |
| Group Headquarters & Shared Services | 21,494 | 20,703 | 19,077 |
| Breakdown by geographic area | |||
| Germany | 123,174 | 127,487 | 131,713 |
| International | 123,603 | 132,433 | 96,034 |
| Of which: other EU Member States | 68,941 | 76,196 | 45,115 |
| Of which: rest of Europe | 9,991 | 10,061 | 7,908 |
| Of which: North America | 38,467 | 41,235 | 38,621 |
| Of which: rest of world | 6,204 | 4,941 | 4,390 |
| Productivity trendb | |||
| Net revenue per employee thousands of € | 247 | 251 | 263 |
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